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Mobile banking transfer.
Bank Millennium mobile banking transfer and standing-order prototype, validated for speed, clarity, and confidence through eye-tracking and usability testing with 25 users.
Draft narrative
The product lesson
This case can stay concise and strong: a specific task, a high-trust environment, a prototype, and repeated usability evidence. It should show how UX decisions become safer when they are tested against real behavior.
Sections to fill
Case-study shape
- What transfer task or moment caused the design challenge.
- What the prototype needed to validate.
- What users struggled with in testing.
- Which changes improved clarity, speed, or confidence.